❓ Frequently Asked Questions (FAQ)

1. How long does delivery take?

📦 Orders are processed within 1–2 working days and delivered in 2–5 working days (West Malaysia) / 3–7 working days (East Malaysia).

2. Do you offer free shipping?

🚚 Yes! Free shipping is available during promotions or when your order meets the minimum spend requirement.

3. Can I return or exchange my item?

✅ Yes, within 3 days of receiving your order (unused, unwashed, in original packaging). For hygiene reasons, underwear and innerwear cannot be returned.

4. What if I receive a defective or wrong item?

🙏 We’re so sorry! Please contact us with your order details and photos. We will arrange an exchange or refund.

5. What payment methods do you accept?

💳 We accept online banking (FPX), credit/debit cards, and e-wallets.

6. How do I contact you?

📧 Email: goodsweetdream8080@gmail.com
📱 WhatsApp: +6016-550 3866
📷 Instagram / Facebook:goodsweetdream